Protecting Your Personal Data at kiss917

1. Introduction and Scope of This Policy

This Privacy Policy is issued by kiss917 ("we", "platform" or "kiss917") and applies to all users who access the kiss917.org website, register an account, make a deposit, use gaming services, or contact our support team.

We are committed to our responsibility to protect your personal information in line with international data security principles. By registering for or using kiss917 services, you agree to the terms set out in this Privacy Policy.

Players under the age of 21 are not permitted to register for or use any kiss917 services. If we find information indicating that an account was created by an underage individual, the account will be terminated immediately and all balances will be frozen pending completion of the investigation.

2. Personal Information We Collect

kiss917 collects only the information necessary to provide a secure, legitimate and quality service. The categories of information we collect are as follows:

• Full name as stated on your identity card (MyKad) or passport
• Date of birth for age verification (21 years and above)
• Active email address
• Mobile phone number registered in Malaysia
• Username and password (stored in encrypted form)

• Bank account number or e-wallet details for deposit and withdrawal purposes
• Transaction history including deposits, withdrawals and bonuses received
• Payment information via Touch 'n Go eWallet, DuitNow, FPX and cryptocurrency such as USDT, BTC and ETH

• Copy of identity card (MyKad), passport or other valid identification document
• Proof of current residential address if required
• Any supporting documents requested during the account verification process

• Device IP address at the time of login
• Browser type and version, and operating system
• Gaming activity records and betting history
• Cookie and browsing session data for technical purposes

3. Purpose and Legal Basis for Data Processing

The personal information you provide to us is used for the following purposes:

• Identity and age verification: Ensuring that every player who registers is a legitimate individual aged 21 and above before any service is provided.
• Account management: Processing registrations, logins, deposits, withdrawals, bonuses and all activities related to the player's account.
• Security and fraud prevention: Detecting suspicious activity, unauthorised login attempts and any form of fraud that could compromise the security of the platform.
• Regulatory compliance: Meeting international licensing requirements, including anti-money laundering (AML) obligations and Know Your Customer (KYC) procedures.
• Customer service: Processing inquiries, complaints and support requests submitted via live chat and email.
• Service improvement: Analysing usage patterns in aggregate and anonymised form for the purpose of improving the platform and user experience.
• Account-related communications: Sending important notifications regarding account security, policy changes or relevant technical information.

4. Sharing and Disclosure of Information

kiss917 does not sell or rent your personal information to any party. However, your personal information may be shared in the following limited situations:

We work with certain third-party service providers to help operate the platform, such as payment processors and security solution providers. All such third parties are bound by strict data protection agreements and may only use your information for the specified purposes.

Your information may be disclosed to relevant authorities if required by law, court order or international licensing requirements binding our operations.

In the event of a merger, acquisition or transfer of business assets, user personal information may form part of the transferred assets. You will be notified in advance should such a situation arise.

5. Data Retention Period

kiss917 retains your personal information for as long as your account is active or as long as necessary to fulfil the purposes stated in this Privacy Policy. In general:

• Active account data is retained for the duration of service use.
• After an account is closed at a player's request, basic account data is retained for the period required to meet legal and regulatory obligations, including financial records for audit purposes.
• Technical logs and session data are typically deleted or anonymised after a set period in accordance with our internal security policy.
• Customer support communication records are retained for a limited period to assist in resolving any disputes that may arise.

6. Use of Cookies and Tracking Technologies

The kiss917.org website uses cookies — small text files stored on your device — to improve your browsing experience. We use several categories of cookies:

• Necessary cookies: Required for basic website functions such as login authentication, session security and language preferences.
• Performance cookies: Help us understand how users interact with the website for technical improvements.
• Functional cookies: Store your preferences such as display language and user settings.

You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some features on this website.

7. Data Security Measures

kiss917 takes data security seriously. We use multiple layers of technical and organisational protection to safeguard your information, including:

• Data encryption during transmission using SSL/TLS protocols
• Password storage in hashed format that cannot be reversed
• Internal access control based on the principle of least privilege
• Regular security audits conducted by our technical team
• Real-time monitoring to detect unusual account activity
• Two-factor authentication available for additional account security

8. Cross-Border Data Transfers

As kiss917 operates under an international licence, your personal information may be processed or stored on servers located outside Malaysia. In all such cases, we ensure that such data transfers are subject to protections equivalent to or exceeding the standards applicable in Malaysia. We do not transfer your data to jurisdictions that do not provide an adequate level of protection without additional safeguards.

9. Changes to This Privacy Policy

kiss917 reserves the right to amend or update this Privacy Policy at any time to reflect changes in our practices, the technology we use, legal requirements, or other relevant reasons. If the changes made are material, we will notify you via a prominent notice on the website or through the email registered with your account.

Your continued use of kiss917 services after any changes are announced will be considered your acceptance of the updated policy. You are advised to review this page from time to time.

10. How to Contact Us Regarding Privacy

If you have any questions, concerns, or wish to submit a request relating to your personal data — including requests for access, correction, or deletion of data — please contact the kiss917 customer service team via:

• Live chat: Available 24 hours a day, 7 days a week at kiss917.org in Malay and English.
• Email: [email protected]

Our team will endeavour to respond to every privacy-related enquiry appropriately. For requests that require identity verification, we may ask you to provide additional information to ensure the security of your account.